Frequently Asked Questions

General

We have built our expertise in commercial warewashing equipment, so we focus on commercial glass and dishwashers of all brands

To make sure we can offer a quick response, we operate a dedicated service area around the Midalnds. We cover:

  • West Midlands
  • Worcestershire
  • Shropshire
  • Warwickshire
  • Herefordshire
  • Staffordshire
  • Derbyshire
  • Nottinghamshire
  • Leicestershire

To make things easier for you, we offer multiple ways of logging a call. You can either:

  • Call us on 01384-929-099
  • Email us at Contact@MidlandsWarewash.co.uk

We have expertise across all warewashing brands, so no matter what machine you have, we will get you up and running

We carry spare parts on our vans to get your machine up and running. If your machine requires further parts that we do not stock, we work with suppliers that have next day delivery.

All our prices are always competitive and fair. Any work that is required to your machine will be discussed before carrying out the work. That way you will not receive any surprise bills.

Standard Callout – £60
Standard Labour – £50 per hour (charged in 15 minutes)

Out of Hours/Weekend Callout – £90

A reduced callout and labour rate is offered to customer’s who take our Gold Planned Service Package

Planned Service

We offer two levels of planned preventative maintenance options.

  • Silver – This is a one off call to service your equipment
  • Gold – Two maintenance visits per year per machine. Any callouts during the contract period will be at a reduced callout and labour rate

We recommend that your commercial glass or dishwasher is serviced at least once per year. To benefit most from regular servicing, every 6 months will drastically reduce breakdowns

If your machine is serviced on a regular basis, twice per year, you will see:

  • Reduced breakdowns
  • Less downtime of machine and the hidden costs that causes
  • Better results from your machine
  • Expected life cycle of the machine is increased

New Equipment

We work with the best brands in the industry. So whatever machine you are looking for, we can find the machine for your budget

Of course we can! We pride ourselves on finding the right machine for you, that’s why we will come to see you and find the right machine for you. We will consider:

  • What you will be using the machine for
  • Available space
  • Budget
  • Water condition

They are. If you are looking for a new machine, our initial site survey is free of charge

We will complete a full professional installation of your new equipment. Get your machine commissioned and conduct any staff training that is required.

This all depends on your water condition on site. We will test your water quality and advise accordingly. As a general rule, any water conditions that are not soft, will require a water softener

Contact Us To Find Out More

If your question hasn’t been answered above, our team are always here to help. Fill out the contact form and we will get back to you as soon as possible. You can also reach us by phone or email using the contact information below.

Local Service Area

To keep our service efficient and quick, we operate a local service area around the West Midlands and surrounding areas

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